Whether you are an existing member, or are new to the Credit Union, this site has all the information you need to manage your account or to find out more about what we do.

Being a member of a credit union is a great way to save or borrow money and here at the National Fire Savers we offer a range of products to meet your financial needs. If you are a firefighter or work for a fire and rescue service in Great Britain and are looking for a better way to save or borrow, then we can help.

As a firesaver in the National Fire Savers Credit Union you are saving more than money!

Online Members Area

We are currently experiencing technical difficulties with our online members area therefore your most recent transactions are not appearing on your account. The system developers are working to rectify the issue as soon as possible. 

We can assure you all funds received or withdrawn have been actioned by our team and if you would like an up to date statement, please email nfs@firesavers.org.uk. Due to a higher volume of calls, there may be a delay time before getting through to a member of our team. 

We apologise for any inconveience this may cause and hope to have your online account updated soon. 

 

Pandemic Business Continuity

As a response to the latest Government advice around tackling the spread of COVID-19, National Fire Savers Credit Union has taken the decision to close the office. The office will be closed from Friday 20^th March and move to remote working/remote member service delivery until further notice. As there may be a delay in answering calls, we would request that you contact us via email to ensure your query/request is dealt with and make share withdrawals using the Member's Area. We aim to respond within 24 hours.

 

We are working to support our members as best as possible and understand the pressure the current climate has on finances. We’d ask for our members to email us (nfs@firesavers.org.uk) if you are experiencing difficulty in maintaining your monthly payments. A member of our team will get back to you to discuss a way in which we can support your circumstances.

 

We encourage all our members to register for Online Membership to access their Credit Union account, make share withdrawals, apply for standard loans (within our criteria) and general enquiries. 

 

National Fire Savers will be keeping our members informed of any changes through the website and CU App. If you have any questions, please email us nfs@firesavers.org.uk. 

 

Please keep yourself and those around you safe.

 

Thank you,

National Fire Savers Credit Union