As a response to the latest Government advice around tackling the spread of COVID-19, National Fire Savers Credit Union has taken the decision to close the office. Our staff have moved to remote working/remote member service delivery until further notice. As there may be a delay in answering calls, we would request that you contact us via email to ensure your query/request is dealt with and make share withdrawals using the Member's Area. We aim to respond within 24 hours.
We are working to support our members as best as possible and understand the pressure the current climate has on finances. We’d ask for our members to email us (nfs@firesavers.org.uk) if you are experiencing difficulty in maintaining your monthly payments. A member of our team will get back to you to discuss a way in which we can support your circumstances.
We encourage all our members to register for Online Membership to access their Credit Union account, make share withdrawals, apply for standard loans (within our criteria) and general enquiries.
National Fire Savers will be keeping our members informed of any changes through the website and CU App. If you have any questions, please email us nfs@firesavers.org.uk.
Please keep yourself and those around you safe.
Thank you,
National Fire Savers Credit Union